Our appointments are confirmed 24-72 hours in advance. Since the services are reserved for you personally, a $35 cancellation fee will apply without 24 hour cancellation/ rescheduling notice.
If you fail to call and cancel and you do not show up at your appointment time, you forfeit your deposit & may result in future appointment rejection. We reserve the right to refuse service to anyone.
We do not offer refunds. We will accommodate to satisfy you if there is an instance of dissatisfaction within 24 hours. It is important you contact us as soon as you are unhappy so we can schedule you, As Soon As Possible for a corrective service.
Each service pricing is based on the allotted time and skill of the stylist. The prices listed on our site are the BASE prices. There are additional charges for longer, thicker hair, and also intricate styling. Routinely to prepare for your service we detangle before we shampoo. We ask that you remove any prior styling and arrive ready for shampoo service.
Please expect a surcharge starting at $45 for any excessive detangling or style removal that will take away from your scheduled appointment. I.E.
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